FAQ

Custom T-Shirt Printing Frequently Asked Questions

Q1: Wonder if you accept small orders and Make custom ?
A1: Yes,pls feel free to contact us.

Q2: Will you draw the artwork for us?
A2: Yes,send us design,we will make artwork and sample for your approval!

Q3: How can I place the order?
A3: First sign the PI,pay the deposit,then we will arrange the production; the balance placed after the production finished,finally we ship the goods.

Q4:What is the sample time?
A4: Around 3-5days.

Q5: What is the payment method?
A5: We accept T/T,PayPal,Western Union,L/C

Q6: Is there a minimum quantity for custom t-shirts?
A6: No matter the quantity, NCGIFT is able to fulfill your custom t-shirt needs! Whether you are buying one custom shirt as a gift, or if you are ordering in bulk for your group, organization, or team, we’re happy to help.

Q7: How much does it cost to order a custom t-shirt?
A7: Our pricing structure is all inclusive and very transparent. The cost of a custom shirt order will depend on four things: the type of garment you are ordering, how many garments you are ordering, how many print locations you select, and how many colors printed on each location.

Q8: How do I order custom t-shirts?
A8: Ordering custom shirts is very fast and easy. Place your custom shirt order online using our custom design editor. Tell us your due date and we’ll make sure they arrive on time (note: not all products are available for orders required in less than 5 business days). Or you can visit one of our locations to place an order in person with one of our experienced sales representatives. Feel free to give us a call at 86-13510470110 to get started or give us email john@ncgift.com

Q9: Can I set up a custom t-shirt fundraiser?
A9: Yes! POGO (Painless Online Group Ordering) makes raising funds easy. With help from us every step of the way; you create a design, set up an online ordering form, and share with your group. We then collect and process the donations and ship those orders out for you. No inventory required!

Q10: Can I design a custom shirt without any graphic art experience?
A10: Absolutely! We provide many options for creating a design. Try out our very easy to use design studio. If you are still having trouble with inspiration, our in-house graphic designers are here to help turn your ideas into a reality.

Q11: Do you offer returns or exchanges on custom shirts?
A11: At NCGIFT, we pride ourselves in our 100% Satisfaction Guarantee. If you are not happy with your purchase then we are not happy. We will do everything on our end to ensure that you are satisfied with our service and your final product.